S&C -GN - SC&O – Operations & Process Transformation Manager

Job Title - Operations & Process Transformation + Manager + S&C GN

Management Level: 7-Manager

Location: Gurgaon, Bangalore, Mumbai

Must-have skills: Transformation + MC + RPA/BPM/PM

Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills.

Job Summary:

This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions.

Roles & Responsibilities:

Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance.

As a part of our Supply chain and operations practice, you will help organizations reimagine and transform their supply chains for tomorrow—with a positive impact on the business, society and the planet.

Together, let’s innovate, build competitive advantage, and improve business, and societal outcomes, in an ever-changing, ever-challenging world. Help us make supply chains work better, faster, and be more resilient, with the following initiatives:

• Be the Business/Process Architect to lead whiteboarding sessions with senior business stakeholders.
• Have experience in Business Architecture Framing with help of Operating Model Design, Value Chain Analysis, Customer Journey Mapping, Business Capability Modelling etc.
• Be adept in Process Discovery and/or Improvement initiatives.
• Lead the creation of assets, accelerators, use case creation and enhancement
• Lead business development initiatives and solutioning for RFP response
• Demonstrate leadership qualities and the ability to solve complex business problems

Bring your best skills forward to excel in the role:

• Strong analytical skills to reach clear-cut, methodical solutions
• Ability to solve complex business problems and deliver client delight
• Excellent communication, interpersonal and presentation skills
• Cross-cultural competence with an ability to thrive in a dynamic environment
• Strong team-management skills

Professional & Technical Skills:

- Relevant experience in the required domain. 

- Strong analytical, problem-solving, and communication skills. 

- Ability to work in a fast-paced, dynamic environment.

• Proven track record with marquee BPM tools like ARIS, Blueworks, Signavio and/or market leaders in architecture space e.g. LeanIX, BiZZdesign, Alfabet etc.
• Conceptual understanding of as-is processes around Procure to Pay, Order to Cash, Record to Report, Hire to Retire etc. and ability to design to-be process
• Demonstrate in-depth knowledge of industry trends, ERP/CRM platform transformation journey, new technologies, and tools.
• Experience with lean six sigma projects and/or training/certification will be a plus
• Strong communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues, at all levels

Additional Information:

- Opportunity to work on innovative projects. 

- Career growth and leadership exposure.

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