Senior IT Support Engineer

ACS System Solutions

Madanayakanahalli, Bengaluru

₹12,000 - ₹18,000 monthly

Fixed

12000 - ₹18000

Earning Potential

18,000

Work from Office

Full Time

Min. 1 Years

Basic English

Job Details

Interview Details

Job Highlights

17 applicants

Job Description

Job description We have urgent requirements resources in IT support who are Smart and Soft Spoken, can work as a standalone with zeal to learn. Candidate should be smart Address user concerns regarding hardware, software and networking Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Diagnose technical issues and solutions in logs Follow up with clients to ensure their systems are functional Help create technical documentation and manuals provide excellent customer/ client experience, Perform administrative support duties as required to meet specific operational objectives Provide assistance and support to colleagues in IT-related matters Setting up and configuring new laptops and desktops Complete assigned task within a time frame Take initiative and discuss with team. Knowledge of Wi-Fi’s, Network Switches, Firewall, Router Coordinate with vendor and ensure concern will be fix within 1 hour Regular H/W monitoring and maintenance on both local and remote office Ownership of hardware and software inventory & maintain end to end tracking. Resolving technical problems within the facility through use of a ticket system and effectively communication with all stakeholders. Create and maintain a concise documentation to lower the possibility of a repeat problem and Educate user so they can troubleshoot issue by itself and maintain within time frame. Call logging, allocation, status updating in the IT helpdesk software and follow ITSM. Ensuring customer satisfaction by responding to open tickets with in the SLA. Good knowledge on troubleshooting of windows/Linux/Network related issues. Attending the day to day calls and ensure closure at same. Software and Hardware Troubleshooting Windows/Linux/Network/Firewall/Antivirus Contract length: 12 months Job Types: Full-time, Contract Salary: ₹12,000.00 - ₹18,000.00 per month

More about this Senior IT Support Engineer job

ACS System Solutions is aggressively hiring for the job profile of Senior IT Support Engineer at Bengaluru in Madanayakanahalli locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 12,000 INR and can go up to 18,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Diploma degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Basic English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 10:00 AM - 6:00 PM and will have 6 working days i.e., Monday to Saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 10-Aug-2021. For more details, download apna app and find Full Time jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Min. 1 Years

Education

Diploma

English Level

Basic English

Job Role

Department

IT & Information Security

Employment Type

Full Time

Role / Category

IT Support

Shift

Day Shift

Interview & address details

Work Location

No 52, Anvase Exim Pvt Ltd - Warehouse, Sy, 3, Bengaluru - Mangaluru Hwy, Madanayakahalli, Bengaluru, Karnataka 562123 Madanayakanahalli, Bengaluru

Interview mode

Online/Telephonic

Job posted by ACS System Solutions

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