Job description Hiring Shift Manager / Assistant Restaurant Manager for Bangalore Interested candidates can share their resume to 1. JOB DETAILS: Position Title:Shift Manager Reports to:RGM / Dy DM Department:Operations Division:JFL- Popeyes 2. JOB PURPOSE: Shift Manager will be responsible for the overall operations of the shift with world class guest experience in a safe & inviting environment for internal & External customers Majority of time will be spent in leading the team to meet Guest expectations and Training new members in adherence to brand standards 3. KEY ACCOUNTABILITIES: Description Leads Operational Excellence and the Guest Experience: To ensure self and team handles all Guest concerns during the shift To respond to all Guest feedback with action plans to address opportunities To coach team on hospitality standards To communicate Guest feedback to the team and involve in action plans to resolve issues To ensures all training and reference materials are available and used by the team To execute processes that ensure the restaurant meets safety and sanitation standards To execute processes that ensure inside and outside cleanliness standards are met To ensure shift is appropriately staffed to achieve service with speed goals Builds Team Talent: To treat all team members fairly and with respect To provide coaching to team members to improve performance and ensure their growth. To recognize team members for demonstrating desired behavior and performance To ensure no team members is placed in position until all training is complete To provide regular communication to team including goals and results To use team member feedback to improve restaurant performance To train, retain, and develop team members that improve the Guest experience To execute cross training and deployment To hold team members accountable for their behavior and performance To delegate appropriately to team based on their skill level To maintain appropriate staffing levels to meet business needs Drives Sales Growth: Involves entire team by communicating goals, results, and action plans Ensures each shift is appropriately staffed to meet hospitality with speed goals Ensure all products are available to Guests every shift and execute all products to standard Utilizes appropriate suggestive selling Complete all self-audits during the shift and review previous actions plans to address opportunities Manages cash loss through cash control procedures Follows a maintenance schedule for equipment and facility Sets shift goals and track results Involves entire team by communicating goals, results, and action plans Planning and Communication: Discusses issues with other managers Discusses shift plans with team Involves entire team by communicating goals, results, and action plans Makes adjustments to assignments during the shift to achieve goals Ensures self and team handles all Guest concerns utilizing LAST with a sense of urgency 4. Performance INDICATORS : NPS / Detractors & TAT for concern closures Dine In / Take Away / Drive N Pick & Delivery Channel wise Ops KPIs during the shift : Dine In Q Time / Order taking time & Serving time Take Away Q Time / Order taking time & Order ready time Drive N Pick Order assembling time / Order ready time & Order delivered time Delivery – Order assembling time / Order ready time / Drive time / Delivered time & Run Time Team member training / Retention & Attrition Internal & External audit scores 5. QUALIFICATIONS, EXPERIENCE, & SKILLS: Hotel Management Degree/Diploma Or Graduation 1 Year of relevant experience in Retail/ QSR Industry at Managerial Level Appetite to learn quickly and work with a sense of urgency Result oriented, hands on approach, quick action approach Excellent Communication Skills, Team Building Skills & Problem Solving Skills

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Jubilant Foodworks Limited is aggressively hiring for the job profile of Shift Manager at Bengaluru in Koramangala locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 17,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Basic English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 07-Dec-2022. For more details, download apna app and find Full Time jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!