Social Media Manager

50 openings

Sunshine Manpower Solution and Services

₹35,000 - ₹38,000 per month
Part-time
Full-time
87 people interested in this job
Posted on : 24-Dec-2021
Expires on : 26-Jan-2022
Education
Graduate (Bachelor Degree)
English Level
Fluent English
Experience
4 - 6 years
Gender
Both
Education
Graduate (Bachelor Degree)
English Level
Fluent English
Experience
4 - 6 years
Gender
Both
Working days
monday - saturday
Timings
09:30 AM to 06:30 PM
Job Description

Responsibilities of candidates includes: • Develop strong and innovative digital marketing strategies, using SEO, PPC • Drive traffic to company pages and generate interest in company products and services • Create engaging written, graphic, and video content while staying up to date on the latest marketing technologies and social media. Hiring for social media manager Any graduate with excellent communication skills in English and Hindi mandatory Should have minimum 3 years of experience can apply for this position should have good knowledge about social media Social media AM/Manager As a Social Media Manager, you will be at the front of customer engagement and manage Escalations/Grievances. Manage and respond to customer reviews and comments across social media platforms. responsibilities below · Manage Escalations and Grievance handling, ensure a high resolution% · To act as a point of contact for Sr. Leadership and provide quick closures on sensitive cases. · Manage Social Media Exposure, handle complaints and reviews across multiple social media handles. · Publish weekly and Monthly summary to all stakeholders with actionable. · Drive process Improvements, periodically publish product/process insights derived from teams inputs and liaise with internal teams and work on solutions. · Provides quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints. Team Management: · Manage a team of L0 agents and create a collaborative work environment. · Drive team's performance, considering quantity and quality both in check, via periodic performance discussions. · Ensure periodic training to the team and everyone is up to date with necessary process information. Required Skills & Experience · A strong customer-centric approach should be comfortable and convincing at customer interaction handling. · Excellent communication skills, both written and verbal, with the ability to lead conversations. · Can work under pressure, short deadlines, and handle difficult conversations. · Self- Starter with an analytical orientation; skilled at balancing between short-term needs and long-term needs. · A structured solution-oriented approach should understand the problem clearly and quickly. · A team player should be able to coordinate with internal and external stakeholders seamlessly. · 5 - 6 years’ experience in team handling and a strong background in customer operations and service. Preferred Skills · Experience managing and handling customer service, escalations/complaints, social media teams. · E-commerce background or exposure in a customer-facing role in a start-up. Feel free to call us Free Recruitment Contact HR Sunshine manpower solutions team for more details Regards Waseem

More about this Social Media Manager job

There is an immediate opening for 50 open positions of Social Media Manager for Full Time jobs in Halasuru, Bengaluru city. It is an exciting opportunity for job seekers who are Experienced. The minimum salary for this position is 35,000 INR and can go up to 38,000 INR (based on your performance during the interview and your experience). The company - Sunshine Manpower Solution and Services is aggressively hiring Social Media Manager to expand its business and cater to the growing customer base. This vacancy is suitable for Women & Men. The candidate should have completed Graduate degree and shall have language proficiency in English as Fluent English. The shift timings are from 09:30 AM to 06:30 PM. The company operates 6 days a week from monday - saturday. No work-related deposit needs to be made for this position. If you want to pursue a career in this direction, don’t miss this opportunity. There are limited job openings and they are filling fast. Apply to this job at the earliest on apna having Job ID 92654387. Keep exploring more Full Time jobs on apna according to your qualifications and interest.

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Ulsoor Lake Pathway, Rukmani Colony, Sivanchetti Gardens, Bengaluru, Karnataka 560008, India, Halasuru, Bengaluru, Karnataka - 560001

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