Role Summary Responsible for driving sales for the store through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company SOPs Key Result Areas • To Achieve Top Line Sales targets for the store • To monitor and control expenses below budgets through efficient store operations & petty cash management • To control shrinkage by following PIHV and other shrinkage management schedules • To ensure SOP Adherence & Process Implementation (Please refer to HG SOP Manual for more details) • To adhere to all statutory compliances by close coordination with respective departments • To ensure that all documents, registers and reports in respect of their store are updated. • To be the custodian of Store assets & general maintenance of the store • To be a coach and mentor to the store team and train them on product knowledge & Customer Service • To control Staff attrition through engagement • To ensure that the Customer Service Standards are adhered to by the team at all times • To be responsible for hiring store staff • To be a role model for ensuring highest standards of grooming • To have knowledge of digital/social media • Give feedback on all updated Competition information to Head Office • To Drive Customer engagement programmes e.g Loyalty etc. • To ensure marketing plan implementation / offers updation etc Critical Success Factors for the role 1. Understand P/L Account 2. Product Knowledge 3. Basic Accounting Skills 4. Leadership & Interpersonal sensitivity 5. Inventory Mgt. 6. Proficiency in Communication (Regional + English) 7. Strong Process Orientation (SOP Adherence) 8. Customer service Skills 9. Selling Skills (Cross / Up) 10. Social media /networking Skills

More about this Store Manager job

Mee 2 Bee Smart Services Private Limited is aggressively hiring for the job profile of Store Manager at Bengaluru in Bommanahalli locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 30,000 INR and can go up to 40,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Basic English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 02-Jun-2022. For more details, download apna app and find Full Time jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!