Customer Service Officer
Au Small Finance Bank Limited
Customer Service Officer
Au Small Finance Bank Limited
Bhinmal
Not disclosed
Job Details
Job Description
Customer Service Officer
The Customer Service Officer will be responsible for providing excellent customer service, handling customer inquiries and complaints, and ensuring customer satisfaction. Key responsibilities include: - Assisting customers with product information and purchases - Resolving customer issues and complaints in a timely manner - Maintaining a positive, empathetic, and professional attitude toward customers - Communicating and coordinating with internal departments to ensure customer needs are met - Keeping records of customer interactions, transactions, comments, and complaints - Providing feedback on the efficiency of the customer service process - Ensuring customer satisfaction and loyalty through exceptional serviceJob role
Department
Customer Support
Role / Category
Customer Support - Service Delivery
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
About company
Name
Au Small Finance Bank Limited
Job posted by Au Small Finance Bank Limited
This job has expired