⮚ Promotions

o Implement and monitor marketing and promotional programs;

o Take steps to acquire new clients and minimize drop-outs;

⮚ Client acquisition

o Screening and orientation etc.

o To collect all the loan documentations to satisfy the KYC norms and also legal compliance Individual client identification,

o To ensure the business credibility of the loan applicant through discussions with buyer, customers and vendors

⮚ Loan disbursement:

o Ensure timely disbursement of loans to clients;

o Deliver quality customer service and take corrective measures if necessary.

⮚ Repayments and monitoring:

o Ensure all repayments are made on-time as per the policy.

o Ensure that all monitoring formalities are maintained;

o Visit current and potential clients to check on the quality of service

o Manage over-dues/default and maintain good portfolio quality;

⮚ Maintain simple transaction records

⮚ Assist with accounts, office upkeep