Receptionist / Front Office Executive

Receptionist Job Responsibilities :

• Welcome and greet visitors, clients, and guests professionally.
• Answer and direct incoming phone calls to the appropriate department.
• Manage the reception area and maintain a professional office environment.
• Handle incoming and outgoing mail, courier services, and deliveries.
• Schedule appointments, meetings, and conference room bookings.
• Maintain visitor records and employee attendance registers.
• Provide basic information about the company's services to clients.
• Assist with administrative and clerical tasks such as filing, photocopying, and data entry.
• Coordinate with different departments to ensure smooth office operations.
• Maintain office supplies inventory and place orders when required.
• Respond to emails and customer inquiries in a timely manner.
• Handle customer complaints or queries and escalate them when necessary.
• Prepare reports, documents, and correspondence as required.
• Ensure confidentiality of company and client information.
• Support HR and management with administrative tasks when needed.