Customer Support Executive

IT Boulevard
₹14,000 - ₹30,000 per month
15 openings
Full-time
2868 people interested in this job
Posted on : 28-Jun-2021
Expires on : 04-Aug-2021
Education
12th Pass (Associate Degree)
English Level
Fluent English
Experience
0 - 4 years
Gender
Both
Education
12th Pass (Associate Degree)
English Level
Fluent English
Experience
0 - 4 years
Gender
Both
Working days
Monday - Friday
Timings
7 pm-5 am
Job Description
Responsibilities of candidates include: • Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation Freshers are most welcome.
Address
C 203, Phase, 8B, Industrial Area, Focal Point, Sahibzada Ajit Singh Nagar, Punjab 160074, Mohali chandigarh, Chandigarh, Punjab - 133301

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