Customer Support Executive

Skillplan Consultant Llp

Teynampet, Chennai Region

₹13,000 - ₹30,000 monthly*

Fixed

13000 - ₹25000

Average Incentives*

5,000

Earning Potential

30,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 1 year

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

137 applicants

Benefits include: Mobile Allowance, Internet Allowance

Job Description

we are hiring CUSTOMER SUPPORT EXECUTIVE for our Tally channel partner

Interested candidate can Feel Free to Reach Out

Good salary and Attractive incentive


Responsibilities:


Handle Customers issues at various locations in and around Chennai on technical

queries and other issues on Tally ERP.9 and give them the right solutions.

 Maintain log of the calls handled- Onsite/Remote or Telephonic for the day and share

with the team head and team members.

 Maintain high quality of customer support in the least turnaround time and with

minimal escalations on calls.

 Train the user on Tally ERP.9 and give quality knowledge on the features and uses.

 Update in the suite CRM of all the calls/ work done.

Job role

Work location

Sun Plaza,3rd floor, Gopathi Narayanaswami Chetty Road, Teynampet, Thiru Vi Ka Kudiyiruppu, Teynampet, Chennai 600006 Teynampet, Chennai Region

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

12th Pass

Past role/category experience

Customer Support - BPO / Voice / Blended, Inside Sales, Telesales

Skills

Tally Prime, Invoice generation, Gst filing, Voice Process

English level

Basic English

Age limit

22 - 35 years

Gender

Any gender

About company

Name

Skillplan Consultant Llp

Address

Sun Plaza,3rd floor, Gopathi Narayanaswami Chetty Road, Teynampet, Thiru Vi Ka Kudiyiruppu, Teynampet, Chennai 600006 Teynampet, Chennai Region

Job posted by Skillplan Consultant Llp

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