BPO Telecaller

SPRS Solutions

Virugambakkam, Chennai

₹15,000 - ₹35,000 monthly*

Fixed

15000 - ₹25000

Average Incentives*

10,000

Earning Potential

35,000

You can earn more incentive if you perform well

Field Job

Full Time

Min. 6 months

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

36 applicants

Benefits include: PF, Health Insurance

Job Description

  • Job Description Roles & Responsibilities:To monitor closely the HL data and cross sell insurance (HDFC Life and Non – Life), fixed deposits and other products as introduced by the company to home loan customers of HDFC Sales
  • To source open market business too and achieve the targets assigned
  • To be completely aware of the products being offered by the company and understand competition offering and handle customer objections
  • To ensure proper customer profiling on each call / customer visit, to identify and understand his/her needs and accordingly recommend investment and Insurance options
  • Relationship building with the Home Loan Executives to which he is mapped and to ensure joint calls with the HLE to ensure maximum attachments of the files being disbursed
  • To build a relationship with the customer so that he/ she is able to cross sell other product offering basis the need of the customer, thereby managing the entire account of customer. FSA to ensure to source customer’s family details, other general insurance details, other loan details etc
  • To be in sync and work together with the partner representatives
  • Understanding the joint ownership of the customer at the time of servicing etc
  • To ensure timely renewal of the business sourced
  • To ensure appropriate processes defined are being followed and undergo the training and certification for being compliant towards selling of various products (insurance, mutual funds etc)
  • To always be well groomed and his sales kit should be organized and complete
  • To maintain company first attitude and be respectful in attitude towards other fellow colleagues, seniors, partners etc.

Job role

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

Graduate

Skills

Loan Sales, Bank operations, NBFC, Mortgage loans, Bank operations software, Loan operation, Housing loan, Banking operations, Loan portfolio, Housing Loans

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Kannada, Telugu, Tamil, Malayalam, Hindi

Degree/ Specialisation

Any ME/M.Tech, Any MCA, Any BE/B.Tech, Any M.Com, Any Master, Any BBA, Any MBA, Any B.A, Any Bachelor, Any B.Com (Atleast one)

Age limit

22 - 32 years

Gender

Any gender

About company

Name

SPRS Solutions

Address

Virugambakkam, Chennai, Tamil Nadu, India

Job posted by SPRS Solutions

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