BPO Telecaller
SPRS Solutions
BPO Telecaller
SPRS Solutions
Virugambakkam, Chennai
₹15,000 - ₹35,000 monthly*
Fixed
₹15000 - ₹25000
Average Incentives*
₹10,000
Earning Potential
₹35,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
36 applicants
Benefits include: PF, Health Insurance
Job Description
- Job Description Roles & Responsibilities:To monitor closely the HL data and cross sell insurance (HDFC Life and Non – Life), fixed deposits and other products as introduced by the company to home loan customers of HDFC Sales
- To source open market business too and achieve the targets assigned
- To be completely aware of the products being offered by the company and understand competition offering and handle customer objections
- To ensure proper customer profiling on each call / customer visit, to identify and understand his/her needs and accordingly recommend investment and Insurance options
- Relationship building with the Home Loan Executives to which he is mapped and to ensure joint calls with the HLE to ensure maximum attachments of the files being disbursed
- To build a relationship with the customer so that he/ she is able to cross sell other product offering basis the need of the customer, thereby managing the entire account of customer. FSA to ensure to source customer’s family details, other general insurance details, other loan details etc
- To be in sync and work together with the partner representatives
- Understanding the joint ownership of the customer at the time of servicing etc
- To ensure timely renewal of the business sourced
- To ensure appropriate processes defined are being followed and undergo the training and certification for being compliant towards selling of various products (insurance, mutual funds etc)
- To always be well groomed and his sales kit should be organized and complete
- To maintain company first attitude and be respectful in attitude towards other fellow colleagues, seniors, partners etc.
Job role
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
Graduate
Skills
Loan Sales, Bank operations, NBFC, Mortgage loans, Bank operations software, Loan operation, Housing loan, Banking operations, Loan portfolio, Housing Loans
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Kannada, Telugu, Tamil, Malayalam, Hindi
Degree/ Specialisation
Any ME/M.Tech, Any MCA, Any BE/B.Tech, Any M.Com, Any Master, Any BBA, Any MBA, Any B.A, Any Bachelor, Any B.Com (Atleast one)
Age limit
22 - 32 years
Gender
Any gender
About company
Name
SPRS Solutions
Address
Virugambakkam, Chennai, Tamil Nadu, India
Job posted by SPRS Solutions
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