Business Support Coordinator

Opportunity

Are you our new Business Support Coordinator?

What we offer:

Maersk Training Services India Private Limited provides value added training support services to professionals and companies engaged in the Maritime, Oil & Gas and people skill related training courses.
Located in the heart of Chennai, Maersk Training Services India Private Limited provides support services across India and abroad for both the Maersk group companies and other external customers.

Key Responsibilities

Purpose and general responsibilities of the position:

Liaising with training centres for completion of training booking request
Liaising with Training Management Services Coordinators across MT office globally for completion of training booking requests
Working on relevant reports for data updation and analysis
Proactive collaboration with internal departments globally to ensure that core information about the course availability and booking requests are uploaded on time in the requisite systems
Liaising with Administration and Sales Coordinators to ensure that the joining instructions are issued on time to the clients with correct information
Proactive collaboration with MT centres globally to increase the satisfaction of our internal and external clients by maintaining regular evaluation forms / feedback reports
Liaising with clients and internal stakeholders by providing Availability reports, Revenue reports and maintaining other Booking and Financial records in the system.

Key aspects of work:

Coordinating with various stakeholders internally & externally
Creating Purchase Orders, checking emails, uploading and requesting certificates
Building long term relationship and stakeholder management

Who we are looking for

The ideal candidate would possess the following characteristics:

Candidates with 2 to 4 years of experience

Flexible with night shift
Bachelor’s or master’s degree
Well versed with MS- Excel/ Pivots/ Data Filters / Advanced Charts / VLOOKUP
Experience interacting with clients
Experience working with ERP/CRM tools.
Ability to work with data and filter variety of information sources to derive the key messages.
Analytical & problem-solving ability for trouble shooting
Attention to detail
Ability to strive in a fast-paced work environment
Highly motivated individuals
Focus on time management and meet tight deadlines
Proactive team player with good interpersonal skills
Fluent in English (both written and verbal communication)

Maersk Training focuses on solutions for clients in oil & gas, maritime and wind industries. The company have invested heavily in building advanced simulators to provide realistic training and deliver more than textbook theory. Maersk Training plan and tailor training to the reality of the people they train. And as we live in a dynamic, progressing world, we believe in constant development and continuously improving our solutions. Today, Maersk Training is an independent business unit with worldwide training facilities open to all companies.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Experience Level

Mid Level