Chat Support Executive

Teleperformance

Ambattur Industrial Estate, Chennai

₹20,000 - ₹29,000 monthly

Fixed

20000 - ₹29000

Earning Potential

29,000

Work from Office

Full Time

Night Shift

Min. 1 year

Basic English

Job Details

Interview Details

Job highlights

Fast HR reply

HR responded to 100% candidates in last 1 days

200+ applicants

Benefits include: PF

Job Description

  • Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
  • Ability to empathize with and prioritize customer needs
  • Demonstrates interpersonal skills with a diverse customer base
  • Demonstrates conflict resolution, negotiation, and de-escalation skills
  • Demonstrates ownership to resolve challenging customer issues, escalating when necessary
  • Ability to determine customer needs and provide appropriate solutions

Requirements:

  • Customer-centric
  • Result-driven
  • Focus on quality and attention to detail
  • Good time-management skills
  • Ability to multi-task
  • Strong interpersonal and communication skills
  • Critical-thinker and problem-solver
  • Ability to work with minimal supervision


Job role

Work location

Ambattur Industrial Estate, Chennai, Tamil Nadu, India

Department

Customer Support

Role / Category

Customer Support - Non Voice

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Min. 1 year

Education

Graduate

Past role/category experience

Customer Support - Non Voice, Customer Support - International Voice Process, Customer Support - Non Voice / Chat, Customer Success, Customer Support - BPO / Voice / Blended

English level

Basic English

Age limit

18 - 36 years

Gender

Any gender

Interview details

Interview mode

In person

Interview address

Ambattur Industrial Estate, Chennai, Tamil Nadu, India

About company

Name

Teleperformance

Address

Ambattur Industrial Estate, Chennai, Tamil Nadu, India

Job posted by Teleperformance

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