Inbound Voice Process Executive

Logfix Scm Solutions Private Limited

Karapakkam, Chennai

₹17,000 - ₹34,000 monthly*


17000 - ₹32000

Average Incentives*


Earning Potential


You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

HR responded to 100% candidates in last 1 days

78 applicants

Job Description

nbound Process Executive

Reporting: Team Leader - Inbound

Sharing the JD for Inbound process:

Job Role: · Answer inbound calls and assist customers with their


· Raise Request & Complaints on behalf of the customer in the CRM tool.

· Generate leads and educate customers about new products & their benefits.

· Maintain and adhere to compliance guidelines

· Capture problem indicators, highlight and suggest improvement

· Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy

· Maintain adequate knowledge levels on products, processes and systems


· Ensure sales target are met

· Skills Required:

o Excellent verbal communication skills

o Ability to comprehend, capture as well as interpret basic

customer information

o Strong customer service focus

o Knowledge of Banking / Credit cards preferred

Job role

Work location

Karapakkam, Chennai, Tamil Nadu, India


Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time


Day Shift

Job requirements


Any experience



English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Hindi

Age limit

18 - 32 years


Any gender

Interview details

Interview mode


About company


Logfix Scm Solutions Private Limited


Karapakkam, Chennai, Tamil Nadu, India

Job posted by Logfix Scm Solutions Private Limited

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