Senior Executive

Medi Assist Insurance TPA Pvt Ltd

Aminjikarai, Chennai

₹18,000 - ₹28,000 monthly

Fixed

18000 - ₹28000

Earning Potential

28,000

Work from Office

Full Time

Min. 2 years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

HR responded to 100% candidates in last 1 days

95 applicants

Benefits include: PF, Petrol Allowance, Laptop, Health Insurance

Job Description

Job Description:

Receive and check claim documents for completeness and advice employees regarding pending documents, if any.

Track and control documents to ensure TAT of claims/cards as per SLA.

Feedback from Insurers and Corporates.

Additional revenue opportunities from existing Corporates.


Non voice coordinator

Respond to queries from the employees of the corporate through e-mails.

Maintain weekly reports on claims and queries and the TAT of the same

Escalate issues as per the escalation matrix.

To attend to any other assignments assigned to you from time to time.


Voice coordinator.

Respond to queries from the employees of the corporate over Phone.

Maintain weekly reports on claims and queries and the TAT of the same.

Escalate issues as per the escalation matrix.

To attend to any other assignments assigned to you from time to time.

Media Assist Insurance India Pvt. Ltd.


About Company

About us:


We are India’s leading HealthTech and InsurTech company focused on administering health benefits across employers, retail members, and public health schemes. We consistently strive to drive innovation and participate in such initiatives, to lower health care costs.


Our Health Benefits Administration model is designed to deliver the tools necessary for a health plan to succeed, whether it’s our modular claims management system, our technology that unveils data to make important decisions, or our service solutions built around the voice of the customer. In short, our goal is to link our success to that of our members

Job role

Work location

Rwd Atlantis, 24, Nelson Manickam Rd, Aminjikarai, Railway Colony, Aminjikarai, Chennai, Tamil Nadu 600029, India

Department

Customer Support

Role / Category

Customer Support - Service Delivery

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

Education

Graduate

Past role/category experience

Customer Support - BPO / Voice / Blended, Health Insurance, Customer Support - Service Delivery, Customer Support - Operations

English level

Good (Intermediate / Advanced) English

Degree/ Specialisation

Any Bachelor

Age limit

21 - 35 years

Gender

Any gender

Interview details

Interview mode

In person

Interview address

Rwd Atlantis, 24, Nelson Manickam Rd, Aminjikarai, Railway Colony, Aminjikarai, Chennai, Tamil Nadu 600029, India

About company

Name

Medi Assist Insurance TPA Pvt Ltd

Address

Rwd Atlantis, 24, Nelson Manickam Rd, Aminjikarai, Railway Colony, Aminjikarai, Chennai, Tamil Nadu 600029, India

Job posted by Medi Assist Insurance TPA Pvt Ltd

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