Telecalling Executive

Teleperformance

Ambattur Industrial Estate, Chennai

₹18,000 - ₹25,000 monthly

Fixed

18000 - ₹25000

Earning Potential

25,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Fast HR reply

200+ applicants

Benefits include: PF, Health Insurance

Job Description

KEY RESPONSIBILITIES AND ACCOUNTABILITIES:


  • Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
  • Ability to empathize with and prioritize customer needs
  • Demonstrates conflict resolution, negotiation, and de-escalation skills
  • Demonstrates ownership to resolve challenging customer issues, escalating when necessary
  • Ability to determine customer needs and provide appropriate solutions


Requirements: 

  • Problem-solving skills
  • Ability to handle stress well
  • Ability to listen and pay attention to details
  • Possess a pleasant and coupled with fluency in Hindi

Job role

Work location

Ambattur Industrial Estate, Chennai, Tamil Nadu, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Past role/category experience

Customer Success, Customer Support - Operations, Customer Support - Non Voice, Telesales, Customer Support - Non Voice / Chat, Customer Support - BPO / Voice / Blended

English level

Basic English

Age limit

18 - 34 years

Gender

Any gender

About company

Name

Teleperformance

Address

Ambattur Industrial Estate, Chennai, Tamil Nadu, India

Job posted by Teleperformance

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