Telecalling Executive
Teleperformance
Telecalling Executive
Teleperformance
Ambattur Industrial Estate, Chennai
₹18,000 - ₹25,000 monthly
Fixed
₹18000 - ₹25000
Earning Potential
₹25,000
Job Details
Interview Details
Job highlights
Fast HR reply
HR responded to 100% candidates in last 1 days
200+ applicants
Benefits include: PF, Health Insurance
Job Description
KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
- Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
- Ability to empathize with and prioritize customer needs
- Demonstrates conflict resolution, negotiation, and de-escalation skills
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary
- Ability to determine customer needs and provide appropriate solutions
Requirements:
- Problem-solving skills
- Ability to handle stress well
- Ability to listen and pay attention to details
- Possess a pleasant and coupled with fluency in Hindi
Job role
Work location
Ambattur Industrial Estate, Chennai, Tamil Nadu, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Past role/category experience
Customer Support - BPO / Voice / Blended, Customer Support - Non Voice / Chat, Customer Support - Operations, Customer Success, Telesales, Customer Support - Non Voice
English level
Basic English
Age limit
18 - 34 years
Gender
Any gender
About company
Name
Teleperformance
Address
Ambattur Industrial Estate, Chennai, Tamil Nadu, India
Job posted by Teleperformance
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