Telecalling Executive

Jemi Enterprises

Palavakkam, Chennai

₹17,000 - ₹22,000 monthly*

Fixed

17000 - ₹20000

Average Incentives*

2,000

Earning Potential

22,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 2 years

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

83 applicants

Benefits include: Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance

Job Description

Telecaller – Job Description


Position Overview:

The Telecaller will be responsible for making outbound calls to potential customers to promote products or services, gather customer feedback, and secure sales. The role requires excellent communication skills, a persuasive personality, and the ability to handle a high volume of calls efficiently.


Key Responsibilities:



1. Outbound Calling:

• Make a high volume of outbound calls to prospective or existing customers.

• Introduce and explain the products or services offered by the company.

• Generate leads or direct prospects to the sales team for follow-up.

2. Customer Engagement:

• Engage with customers to understand their needs and respond to inquiries.

• Provide detailed information about products, services, pricing, and promotions.

• Build rapport with customers to foster trust and loyalty.

3. Sales and Conversion:

• Persuade customers to purchase products or services, meeting daily/weekly sales targets.

• Handle customer objections and provide compelling responses to close sales.

• Process orders and manage customer accounts.

4. Data Entry and Record-Keeping:

• Maintain accurate records of customer interactions, including call outcomes, in the CRM system.

• Update customer databases and follow-up with leads as needed.

5. Customer Feedback:

• Conduct surveys or gather feedback on customer satisfaction.

• Escalate any customer complaints or issues to the relevant departments.

6. Collaboration:

• Work closely with the sales team to identify opportunities and provide support where necessary.

• Participate in team meetings and contribute to the development of sales strategies.


Qualifications:



• High school diploma or equivalent (Bachelor’s degree is a plus).

• Prior experience in telecalling, customer service, or telesales is preferred.

• Fluent in [specific language(s) depending on region/requirement].

• Excellent verbal communication skills.


Skills:



• Strong persuasive skills with the ability to handle rejections.

• Proficient in CRM software or call management tools.

• Good listening skills and attention to detail.

• Ability to work independently and in a team environment.

• Strong organizational skills to manage multiple leads simultaneously.


Additional Requirements:



• Willingness to work flexible hours, if required.

• A pleasant and energetic phone manner.


This role offers a fixed salary with performance-based incentives. It is ideal for candidates looking to build their careers in customer service, sales, or marketing.

Job role

Work location

Palavakkam beach, Palavakkam Beach Road, Palkalai Nagar, Palavakkam, Chennai, Tamil Nadu, India

Department

Sales & BD

Role / Category

Telesales

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

Education

12th Pass

Past role/category experience

Inside Sales, Telesales

Skills

Telesales/Telemarketing, Target orientation, Sales prospecting, Appointment setting, Leads qualification, Sales pitching

English level

Basic English

Regional language

Fluent in speaking Tamil

Age limit

18 - 60 years

Gender

Any gender

About company

Name

Jemi Enterprises

Address

Palavakkam beach, Palavakkam Beach Road, Palkalai Nagar, Palavakkam, Chennai, Tamil Nadu, India

Job posted by Jemi Enterprises

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