Position: Premium Service Specialist Role Overview: The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. Premium Profiles are carved out to ensure good and enriched customer experience is provided to high profile and premium customers. The job of a Premium Service Specialist is to reach out to such high profile and premium customers over phone, understand their needs, explain them the product & features and deliver value to the customers. Key Responsibilities 1. Responsible for making outbound calls and regular follow up on leads assigned 2. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. 3. Take individual and collective revenue targets and strive to achieve the revenue targets 4. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters 5. Explaining the product features in detail and how to use the packages. 6. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. 7. Address all the issues / grievances of customers and provide the right customer experience 8. Capture the insights from customer interactions and share it with the internal team 9. Strictly adhere to the process requirements Skill and Competencies required: Functional 1. Business Knowledge Process Knowledge 2. Good proficiency in English and one of the regional languages (Tamil/Telugu) 3. Telemarketing / Selling Skills 4. Basic computer skills – MS Excel, Word Behavioural 1. Communication – Oral & Written skills / Listening 2. Business / Telephone Etiquette 3. Influencing Skills 4. Empathy 5. Self-driven / Initiative 6. Ability to manage stress 7. Willingness to learn CTC & Benefits: • 2.79 to 3.12 lakhs (inclusive of Incentives) • Group Mediclaim and Group Term Life • Day Shift Contact HR Mathivanan

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Matrimony is aggressively hiring for the job profile of Telesales Executive at Chennai in Guindy TVK Estate locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 17,000 INR and can go up to 35,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Chennai at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 18-Aug-2022. For more details, download apna app and find Full Time jobs in Chennai. Through apna, you can find jobs in 74 cities across India. Join NOW!