Job Role and Responsibilities(BRANCH MANAGER/HEAD) • Responsible for the administration and efficient daily operation of a full service branch office, including lending, product sales, customer service, and security and safety in accordance with the Bank's objectives • Enhance and contribute in the growth of the company through Business Development • Provision of a superior level of customer relations and promotion of the sales and service culture through coaching, guidance and staff motivation • Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship • Maintain AOP (Annual Operating Plan) for the financial year i.e. to prepare and track product (liability, assets and fees) wise • Weekly/monthly reviews for outbound and as well as for inbound sales • Prepare and review monthly activity calendar of outbound activities for BSM/SOs on a weekly basis. • Ensure proper on-boarding of all new customers acquired • Cross-sell of products (i.e. sales of 3 products per customer within 90 days of account opening) with new and as well as with existing customers • Conduct daily morning huddles to discuss daily plan and agenda for employees • Track inflow and outflow of reports (like account closures, account opening, Fixed Deposit renewals/closures etc.) and thus, daily business generation • Maintain customer relationship through sourcing and on-boarding process • Monitor DSR (Daily Sales report) on a regular basis • Manage leads through SFA (software used for entering the generated leads) • Segment the customer within the catchments of the branch to increase the Journal-Ledger base of the branch • Capability building and manpower management • Mentor/Guide new joinees as well as existing branch employees • Brief employees on their role and expectations from them • Provide timely feedback to employees on a regular basis (structured feedback) • Conduct workshops and training programs for the employees Deliverables: • Achieve incremental targets for CASA, Fixed Deposits and loans, and achieve fee in terms of Mutual Funds, Gold etc. • Maintain a healthy asset and liability book i.e., Journal Ledger growth • Customer Service: a) Manage key branch relationships b) Ensure wait time within permissible limits as per segmental service approach c) Achieve customer service index scores target d) Ensuring no escalations at branch and complaint handling • Compliance and Risk Management : a) Ensure operations, risk control and process adherence at branches b) Ensure RBI audits, inspections c) Maintain branch audit scores • Branch Profitability: a) Ensure Growth in NII (Net Interest Income) for branch b) Increase fee income c) Ensure OPEX optimization (to reduce operational cost) d) Manage cost of cash holding at branch • Brand Administration: a) Adhere to standardized branch guidelines b) Upkeep and maintain the branch (spic and span adherence to FIVE S norms) c) Ensure availability of necessary infrastructure in branch Skills and Competencies: • Analytical Skills • Good Communication Skills • Knowledge and understanding of banking products and services • Strong network within and outside the branch • Current-Account Knowledge • Team handling skills Experience • 3-8 years Salary • 3-6 lpa Location • Delhi/NCR

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Eternal Hr Services Pvt Ltd is aggressively hiring for the job profile of Branch Manager at Delhi-NCR in Noida Sector 59 locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 25,000 INR and can go up to 50,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 09:30 AM to 06:30 PM and will have 6 working days i.e., monday - saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 03-Feb-2022. For more details, download apna app and find Full Time jobs in Delhi-NCR. Through apna, you can find jobs in 74 cities across India. Join NOW!