We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy and enjoy supporting end users, we'd like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Responsibilities:- 1. Address user tickets regarding hardware, software and networking 2. Walk customers through installing applications and computer peripherals 3. Ask targeted questions to diagnose problems 4. Guide users with simple, step-by-step instructions 5. Conduct remote troubleshooting 6. Test alternative pathways until you resolve an issue 7. Customize desktop applications to meet user needs 8. Record technical issues and solutions in logs 9. Direct unresolved issues to the next level of support personnel 10. Follow up with clients to ensure their systems are functional 11. Report customer feedback and potential product requests 12. Help create technical documentation and manuals Requirements:- 1. Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role 2. Hands-on experience with Windows/Linux/Mac OS environments 3. Working knowledge of office automation products and computer peripherals, like printers and scanners 4. Knowledge of network security practices and anti-virus programs 5. Ability to perform remote troubleshooting and provide clear instructions 6. Excellent problem-solving and multitasking skills 7. Customer-oriented attitude

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Maxiple Technology Pvt. Ltd. is aggressively hiring for the job profile of Desktop Support Engineer at Delhi-NCR in Laxmi Nagar locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 8,000 INR and can go up to 11,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have No English Required skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 11:00 AM to 08:00 PM and will have NaN working days i.e., All days of week. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 23-Apr-2023. For more details, download apna app and find Full Time jobs in Delhi-NCR. Through apna, you can find jobs in 74 cities across India. Join NOW!