Customer Care Executive

servingskills
₹10,000 - ₹15,000 per month
9 openings
Full-time
74 people interested in this job
Posted on : 16-Jul-2021
Expires on : 31-Jul-2021
Education
12th Pass (Associate Degree)
English Level
Good English
Experience
2 - 4 years
Gender
Both
Education
12th Pass (Associate Degree)
English Level
Good English
Experience
2 - 4 years
Gender
Both
Working days
Monday to Saturday
Timings
9.00 am to 6.00pm
Job Description
Responsibilities of candidates include: • Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation
Address
Noida Sector 18, Delhi-NCR, Delhi - 110001

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