Customer Care Executive

iEnergizer
₹14,000 - ₹28,000 per month
100 openings
Night Shift
Full-time
1422 people interested in this job
Posted on : 22-Jul-2021
Expires on : 06-Aug-2021
Education
Graduate (Bachelor Degree)
English Level
Fluent English
Experience
Fresher
Gender
Both
Education
Graduate (Bachelor Degree)
English Level
Fluent English
Experience
Fresher
Gender
Both
Working days
Monday to Saturday
Timings
9HOURS
Job Description
Responsibilities of candidates include: • Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation
Address
A37,NOIDA SECTOR 60, Noida Sector 59, Delhi-NCR, Delhi - 110001

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