Customer Care Executive Job in Delhi-NCR

40 Openings
Policybazaar
MG Road
15,000 - 25,000 per month (Fixed + incentives)
Full-time
1994 people interested in this job
Posted on : 05-Nov-2021
Expires on : 03-Feb-2022

Job Details

Education
12th Pass (Associate Degree)
English Level
Good English
Experience
1 - 8 years
Education
12th Pass (Associate Degree)
English Level
Good English
Experience
1 - 8 years
Gender
Both
Working days
monday - saturday
Timings
09:30 AM to 06:30 PM
Address
Gurugram, Haryana, India, MG Road, Delhi-NCR, Delhi - 110001

Job Description

Responsibilities of candidates include: • Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation

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