Customer Care Executive Job in Delhi-NCR

16 Openings
Bellofox Moda
Wazir Pur Industies Area
10,000 - 14,000 per month (Fixed + incentives)
Full-time
105 people interested in this job
Posted on : 11-Jan-2022
Expires on : 03-Feb-2022

Job Requirements

MS Excel

MS Word

Job Details

Education
12th Pass (Associate Degree)
English Level
Good English
Experience
Fresher
Education
12th Pass (Associate Degree)
English Level
Good English
Experience
Fresher
Gender
Female Only
Working days
monday - saturday
Timings
10:00 AM to 06:00 PM
Address
A144, Block A, Wazirpur Industrial Area, Wazirpur, New Delhi, Delhi 110052, India, Wazir Pur Industies Area, Delhi-NCR - 110001

Job Description

Responsibilities of candidates include: • Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation

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