Customer Relationship Executive
Kuobit Labs
Customer Relationship Executive
Kuobit Labs
Work from home
₹15,000 - ₹20,000 monthly
Fixed
₹15000 - ₹20000
Earning Potential
₹20,000
Job Details
Interview Details
Job highlights
Fast HR reply
HR responded to 100% candidates in last 1 days
185 applicants
Benefits include: Flexible Working Hours
Job Description
Company Summary:
X1 Games is a dynamic and innovative gaming company dedicated to delivering exceptional gaming experiences. We are passionate about creating engaging and interactive games that captivate users and foster a vibrant gaming community. Our team is committed to excellence, creativity, and user satisfaction.
Job Summary:
We are seeking a motivated and enthusiastic Executive - User Relationship to join our team. In this role, you will build and maintain strong relationships with our users. You will engage with them through calls, manage data effectively, and implement strategies to retain our user base.
Roles and Responsibilities:
Conduct outreach calls to users to gather feedback and address inquiries.
Maintain accurate and up-to-date user data in our systems.
Develop and implement strategies to enhance user retention and engagement.
Collaborate with the marketing team to identify opportunities for user growth.
Assist in resolving user issues promptly and efficiently.
Monitor user interactions and provide insights to improve the overall user experience.
Qualifications and Skills:
Bachelor’s degree in Business, Marketing, or a related field.
Excellent communication skills.
Proficient in data management and basic CRM tools.
Ability to work independently and as part of a team.
Passion for gaming and understanding of user needs in the gaming industry is a plus.
Job role
Department
Customer Support
Role / Category
Customer Support - Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
Graduate
English level
Basic English
Gender
Any gender
About company
Name
Kuobit Labs
Address
Noida, Uttar Pradesh, India
Job posted by Kuobit Labs
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