Job description Roles and Responsibilities 1. Develop Relations with the Customers and manage Client Portfolios to deliver Solutions and Solve Customer issues. 2. Answering Customer Queries 3. Connecting with Key Business Executives 4. Serve as the lead point of contact for all customer account management matters 5. Defining and Managing process for many incoming calls and emails. 6. Keep Records and Documentation of Customer Interaction and details of action taken for training purposes Consistently update the companys mailing list to ensure constant communication with existing, as well as with prospective clients. Desired Candidate Profile 1. Relate with customers to understand what their specific needs are, to enable the company to meet those needs 2. Establish Customer Support Practices 3. Strictly comply with the procedures and systems already outlined in standard operating manual of the company 4. Provide required support for companys operations as a very important team player 5. Hire and Train Employees A thorough knowledge of the Product or Service the company they work for is offering Key Skills 1. Building Client Relationships 2. Delivering Customer-Focused Solutions 3. Technical Support and Problem Solving 4. Customer Service Skills 5. Communication Skills & Time Management

More about this Customer Relationship Manager job

Rugs & Riches is aggressively hiring for the job profile of Customer Relationship Manager at Delhi-NCR in Ghitorni locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 30,000 INR and can go up to 35,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 11-Jul-2022. For more details, download apna app and find Full Time jobs in Delhi-NCR. Through apna, you can find jobs in 74 cities across India. Join NOW!