Customer Service Executive

Qorvatech

Noida Electronic City, Delhi-NCR

₹11,000 - ₹18,000 monthly

Fixed

11000 - ₹18000

Earning Potential

18,000

Work from Office

Full Time

Freshers can apply

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

26 applicants

Job Description

Job description We are looking for a driven Social Media Specialist to attract and interact with targeted virtual communities and networks users. The goal is to gradually achieve superior customer engagement and intimacy, website traffic and revenue by strategically exploiting all aspects of the social media marketing roadmap. Social media specialists should have a solid understanding of how each social media channel works and how to optimize content so that it is engaging on those channels. You are responsible for joining relevant conversations on behalf of the brand and “soft selling” the product by providing support to current and prospective customers. Responsibilities Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action Set up and optimize company pages within each platform to increase the visibility of company’s social content Moderate all user-generated content in line with the moderation policy for each community Create editorial calendars and syndication schedules Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions Skills Proven working experience in social media marketing or as a digital media specialist Excellent consulting, writing, editing (photo/video/text), presentation and communication skills Demonstrable social networking experience and social analytics tools knowledge Adequate knowledge of web design, web development, CRO and SEO Knowledge of online marketing and good understanding of major marketing channels Positive attitude, detail and customer oriented with good multitasking and organisational ability Fluency in English BS in Communications, Marketing, Business, New Media or Public Relations Job Types: Full-time, Temporary Pay: ₹10,800.00 - ₹18,000.00 per month

More about this Customer Service Executive job

Qorvatech is aggressively hiring for the job profile of Customer Service Executive at Delhi-NCR in Noida Electronic City locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 11,000 INR and can go up to 18,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Diploma degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 10:00 AM - 7:00 PM and will have 6 working days i.e., Monday to Saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 04-Aug-2021. For more details, download apna app and find Full Time jobs in Delhi-NCR. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Freshers can apply

Education

Diploma

English Level

Good (Intermediate / Advanced) English

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Support - BPO / Voice / Blended

Shift

Day Shift

Interview & address details

Work Location

Address: H-25 office No - 6 LGF, Sector 63, Noida, Uttar Pradesh 201301 Noida Electronic City, Delhi-NCR

Interview mode

Online/Telephonic

Job posted by Qorvatech

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