Customer Support Team Leader

IG Retail India

Sector 63, Noida, Delhi-NCR

₹12,000 - ₹15,000 monthly

Fixed

12000 - ₹15000

Earning Potential

15,000

Work from Office

Full Time

Min. 3 Years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job Highlights

23 applicants

Job Description

Responsibilities: Team Management II Performance Improvement II Customer Satisfaction • Manage a team of customer support agents and executives • Resolve customer complaints and follow-up to check if an action has been taken • Regularly evaluate team performance, identify gaps and plan training to improve performance and achieve desired results • Gain a comprehensive knowledge of products, services, procedures and guidelines and communicate same to all team members • Create a supportive environment for the team to excel in

More about this Customer Support Team Leader job

IG Retail India is aggressively hiring for the job profile of Customer Support Team Leader at Delhi-NCR in Sector 63, Noida locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 12,000 INR and can go up to 15,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 19-Jul-2022. For more details, download apna app and find Full Time jobs in Delhi-NCR. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Min. 3 Years

Education

12th Pass

English Level

Good (Intermediate / Advanced) English

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Support - Operations

Shift

Day Shift

Interview & address details

Work Location

H-73 SECTOR 63 NOIDA Sector 63, Noida, Delhi-NCR

Interview mode

In person

Interview address

H-73 SECTOR 63 NOIDA Delhi-NCR

Job posted by IG Retail India

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