Customer Support Team Leader

1 Opening
369 Total Solution
Sahibabad
20,000 - 30,000 per month (Fixed + incentives)
Full-time
68 people interested in this job
Posted on : 7 days ago
Expires on : 03-Oct-2022

Job Requirements

Google Sheets

Telecalling - Customer Service

Basic MS Excel

Job Details

Education
Graduate (Bachelor Degree)
English Level
Good English
Experience
Min. 3 Years
Gender
Female Only
Address
Sahibabad Industrial Area Site 4, Sahibabad, Ghaziabad, Uttar Pradesh, India, Sahibabad, Delhi-NCR, Delhi - 110001

Job Description

Responsibilities: Team Management II Performance Improvement II Customer Satisfaction • Effectively manage the team in providing resolution to Customer complaints. • Responsible for independently receiving, documenting, investigating & coordinating responses on complaints. • Focused towards enhancing customer experience & reduction of repeat complaints. • Responsible for maintaining complaints records, performing trend analysis on complaints, identification of preventive measures & preparing reports for periodic reviews. To handle queries and complaints from customers tactfully, provide excellent customer experience at every interaction and ensure end to end resolution by taking complete ownership for the customer in every transaction. The goal is to gradually achieve superior customer engagement and ensure a significant improvement in customer experience. Being a part of this team also means to be the whistle-blower, highlighting issues impacting customers both external and internal.

More about this Customer Support Team Leader job

369 Total Solution is aggressively hiring for the job profile of Customer Support Team Leader for 1 open position at Delhi-NCR in Sahibabad locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 20,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Only Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 03-Oct-2022. For more details, download apna app and find Full Time jobs in Delhi-NCR. Through apna, you can find jobs in 74 cities across India. Join NOW!

Know someone who will be fit for this job?

Other Customer Support Team Leader Jobs 👇

Telecaller Outbound

Aerolith Business Pvt. Ltd

Noida Sector 59
56 Openings
12th Pass
Freshers can apply
₹15,000 - ₹20,000

Telecaller

KG Foundation

Delhi-NCR
10 Openings
12th Pass
Freshers can apply
₹10,000 - ₹26,500

Customer Care Executive

IGT Solutions

Udyog Vihar Phase 2/3 Gurgaon
75 Openings
12th Pass
Freshers can apply
₹18,000 - ₹26,000

Loan Officer

Ikamate

Vikaspuri, Delhi NCR
50 Openings
Graduate
Min. 1 Years
₹20,000 - ₹30,000

Telecaller Inbound

M/S Hazrat Ali

Lajpat Nagar, New Delhi
5 Openings
12th Pass
Freshers only
₹12,000 - ₹14,500

Education Counsellor

Meta Carrer And Eduction Services Pvt Ltd

Nirman Vihar
10 Openings
Graduate
Min. 1 Years
₹10,000 - ₹20,000

Apply at Top Companies

S
Swiggy

33 Jobs

PS
Paytm Service Pvt. Ltd.

Paytm Service Pvt. Ltd.

29 Jobs

WM
Workstar Manpower

Workstar Manpower

17 Jobs

MH
Max Healthcare

17 Jobs

2 Crore+ Users

50 Lakh+ Jobs

Follow us on social media


© 2022 Apna | All rights reserved.
Apna Circle