Front Office Executive
24X7 Easy Recruitz Private Limited
Front Office Executive
24X7 Easy Recruitz Private Limited
Gurgaon One Apartment Gurgaon, Delhi-NCR
₹25,000 - ₹35,000 monthly
Fixed
₹25000 - ₹35000
Earning Potential
₹35,000
Job Details
Interview Details
Job Highlights
Fast HR reply
60 applicants
Job Description
KRA: - Handle Inbound / Outbound client calls / message inquiries on IVR / OTA's, and convert inquiries into bookings to meet and exceed revenue targets - Successfully create business from existing customer accounts by sending them new offer updates, packages and more - Maintain Central Reservation System, create reservations, maintain customer records, and update advance payments / balance receivable, etc - Responsible for OTA marketing / promotion plans - Identifies new revenue generation opportunities to achieve personal and property revenue goals - Understands the overall market, including competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. - Actively participate on social media travel related groups for generating more leads and reach out to prospective customers - Schedule client visits for prospective clients and coordinate site visits - Maintain and update inquiry records, sales records for online and offline sales - Prepare daily check in / check out schedule for respective check ins / check outs and share with Operations team for site preparation - Collect and maintain customer information database, contact details - Keep track of balance payments receivable, extra charges, additional services rendered and ensure collection and update at check in / check out - Track the number of monthly inquiries through offline and online channels for sales analysis - Prepare and maintain daily and weekly reports for leads and conversions - Prepare a review follow up sheet and follow up for reviews from guests - Conduct market research, competition mapping, and keep updating the Management on new offerings by competitors - Help in research and development of new online and offline sales channels / partners Qualifications & Experience:- Candidates with min 2-3 years of experience in front office / reservations department (hotels) Excellent communication skills, English (written and spoken) is a must Good knowledge of Microsoft Office / Excel is mandatory
More about this Front Office Executive job
24X7 Easy Recruitz Private Limited is aggressively hiring for the job profile of Front Office Executive at Delhi-NCR in Gurgaon One Apartment Gurgaon locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 25,000 INR and can go up to 35,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Only Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 12-Dec-2022. For more details, download apna app and find Full Time jobs in Delhi-NCR. Through apna, you can find jobs in 74 cities across India. Join NOW!
Job Requirements
Experience
Min. 3 Years
Education
Graduate
English Level
Good (Intermediate / Advanced) English
Job Role
Department
Admin / Back Office / Computer Operator
Employment Type
Full Time
Role / Category
Front Office / Receptionist
Shift
Day Shift
Interview & address details
Work Location
Tower A, Spaze iTech Park, Sohna - Gurgaon Rd, near Shoppers Stop, Block S, Sector 49, Gurugram, Haryana 122018, India Gurgaon One Apartment Gurgaon, Delhi-NCR
Interview mode
Online/Telephonic
Job posted by 24X7 Easy Recruitz Private Limited
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