International Voice Process Agent
iEnergizer
International Voice Process Agent
iEnergizer
Noida Sector 61, Delhi-NCR
₹28,000 - ₹33,000 monthly
Fixed
₹28000 - ₹33000
Earning Potential
₹33,000
Job Details
Interview Details
Job Highlights
54 applicants
Job Description
Job Description & Responsibilities: To provide a seamless experience to Banks Card Holders effectively addressing their questions or issues over the phone and to efficiently fulfill all the outlined job. Agent should be flexible to work in 24/7 Environment, Primarily in night shifts Should have at least 6 months of experience working in an International Call Center in an inbound campaign Good customer service skills & should display good analytical abilities Prior knowledge of Credit Cards / Banking Domain will be an added benefit. Provide splendid customer services to customers in a friendly and courteous manner at all times. Have sufficient knowledge about the products and services and respond to all inquiries accordingly. Improve the Customers Experience with the Client Services by ensuring that the Customers Issue is attended to promptly and all their concerns are resolved without delay. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers. Provide Information to customers on their transactions and balance. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction. Required Knowledge and Skills: Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them and then promise solutions or make contributions based on points made. Strong communication skills characterized by excellent writing and speaking skills. Must possess good multi-tasking skills. Should have good negotiation skills and be able to influence people. Ability to use computers efficiently and must learn how to use new software/CRM. Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times.
More about this International Voice Process Agent job
iEnergizer is aggressively hiring for the job profile of International Voice Process Agent at Delhi-NCR in Noida Sector 61 locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 28,000 INR and can go up to 33,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 5 PM - 3 AM and will have 6 working days i.e., Monday - Saturday (Rotational). 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 08-Mar-2021. For more details, download apna app and find Full Time jobs in Delhi-NCR. Through apna, you can find jobs in 74 cities across India. Join NOW!
Job Requirements
Experience
Min. 1 Years
Education
Graduate
English Level
Good (Intermediate / Advanced) English
Job Role
Department
Sales & BD
Employment Type
Full Time
Role / Category
Telesales
Shift
Day Shift
Interview & address details
Work Location
iEnergizer, 270, 1st Floor Garage Society, Executive Centre, Udyog Vihar, Phase 2, Gurugram Noida Sector 61, Delhi-NCR
Interview mode
Online/Telephonic
Job posted by iEnergizer
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