Dear Candidate, Opening with Aerolith Business Pvt. Ltd. Hiring For Quality Associate in International BPO@ Noida. Profile: Quality Associate Salary : 16,000 to 20,000 In hand Interview time : 11AM - 6PM Who can Apply : Fresher and Experienced (0 to 2 Year) Salary : 17,000 to 20,000 In hand Interview Venue : B-113, Ground Floor, Sector-64, Noida -201301 Hiring Process : Face to Face Interview Job Description : 1. The QA needs to monitor outbound call responses to assess associates demeanor, customer service performance, and conformity to company policies and procedures. 2.Performs call monitoring and provides trend data to site management team. 3. Uses quality monitoring data management system to compile and track performance at team and individual level. 4. Coordinates and facilitates call calibration sessions for Business Associates. Provides feedback to call center team leaders and managers. 5. Perform other duties as assigned. 6. Excellent verbal, written and interpersonal communication skills. 7. Outstanding customer service skills and dedication to providing exceptional customer care. 8. Must be self-motivator and self-starter. 9. Focus on quality and customer service. 10. Exceptional listening and analytical skills. 11. Solid time management skills. 12. Must be able to effectively deal with people at all levels inside and outside of the Company. 13. Must be proficient with Microsoft Office (intermediate Word, basic Excel). 14. Training new candidate for projects and also verifying leads when needed. 15. Ensure new hires take on basic sales training courses, including communication and process training. 16. Maintain updated records of training curricula and material. Requirements : 1.Good communication skills. 2.Ability to work with others in a close manner. 3.Good computer skills. 4.Good multi-tasking skills. 5.Active Listening skills. 6.Candidates should be comfortable with Night Shift. Fixed Shift timings : • Monday to Saturday. • 7 p.m. to 4:30 a.m. Company Benefits: 1. Cab Drop Facility or Convenience provided. 2. Attractive Incentive plan etc. 3. Fun Trip, Friendly work environment, Interactive Training programs. 4. Increment Plan as per Work Performance. Refrences are also welcome

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Aerolith Business Pvt. Ltd is aggressively hiring for the job profile of Quality Associate at Delhi-NCR in Noida Sector 62 locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 16,000 INR and can go up to 22,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 7PM to 4:30AM and will have 6 working days i.e., Monday - Saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 09-Feb-2022. For more details, download apna app and find Night Shift jobs in Delhi-NCR. Through apna, you can find jobs in 74 cities across India. Join NOW!