OWN BIKE IS MUST TO APPLY FOR THIS JOB Must have good English & Hindi speaking skills Must have good computer skills, must have worked on POS billing & reporting software We need multi-skilled team members (having experience in food chains), who will be responsible for delivering outstanding customer service by greeting customers, assisting with product queries and providing a prompt service with a smile. Should have experience of order taking, taking customer feedback, doing home delivery, local sales marketing, distribution of leaflets. Must have own two-wheeler. Good incentive plans. Staff Food provided. Job Duties : • Responding promptly to and professionally to incoming customer inquiries. Communicating with customers through various channels such as by telephone, or by email or in person. Promptly and empathetically handle guest concerns and complaints. • Acknowledging and resolving customer complaints. • Processing orders, forms, applications, and requests. • Communicating and coordinating with colleagues as necessary. • Consistently Provide Friendly Guest Service and heartfelt hospitality. Maintaining a positive, empathetic and professional attitude toward customers at all times. • Maintain an updated knowledge of the organization's products, services, and customer service policies. • Keeping records of customer interactions, transactions, comments and complaints. Document customer interactions when necessary, compiling documents and forwarding information to interested parties. • Explain simply and clearly in response to customer questions and check for customer understanding and acceptance. • Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits. • Assist clients by demonstrating about our brand. How we are different from other restaurants and QSR brands convincingly and answer any questions they may have. Knowing our products inside and out so that you can answer questions. • Participate in training opportunities provided by the organization or by outside entities. • Establish and maintain good rapport with customers by using positive language and anticipating their needs. • Demonstrate integrity and honesty while interacting with guests, team members and managers. • Maintain high standards of customer service during high volume and fast paced operations. • Assemble food orders while maintaining appropriate portion control. • Monitor food preparedness using specific methods that require quick preparation time. • Ensure that food safety procedures are followed correctly according to company policies and health and sanitization regulations • Providing feedback on the efficiency of the customer service process. • Ensure customer satisfaction and provide professional customer support. • Timely reporting to the shift and have zeal to deliver the best customer service for every single customer.

More about this Restaurant Staff job

CoolChaCult Food Pvt. Ltd. is aggressively hiring for the job profile of Restaurant Staff at Delhi-NCR in Noida Sector 101 locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 12,000 INR and can go up to 14,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 9 AM - 6 PM, 2 PM - 11 PM, FLEXIBLE SHIFTS and will have NaN working days i.e., Monday - Sunday, Weekly one off. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 02-Mar-2021. For more details, download apna app and find Full Time jobs in Delhi-NCR. Through apna, you can find jobs in 74 cities across India. Join NOW!