Sales Head

Sforce Services
₹15,000 - ₹65,000 per month
7 openings
Full-time
558 people interested in this job
Posted on : 16-Jul-2021
Expires on : 31-Jul-2021
Education
Graduate (Bachelor Degree)
English Level
Good English
Experience
2 - 6 years
Gender
Both
Education
Graduate (Bachelor Degree)
English Level
Good English
Experience
2 - 6 years
Gender
Both
Working days
Monday - Saturday
Timings
9 AM - 6 PM
Job Description
Responsibilities of the candidates include: • Manage a team of individuals working on telesales/customer support • Resolve customer complaints brought to your attention • Create policies and procedures • Plan the training and standardization of service delivery • Manage inbound and outbound customer calls in a timely manner • Identify customers’ needs and wants, clarifying information whenever possible • Conduct quality assurance surveys with customers and provide feedback to the team • Gain comprehensive product knowledge to enhance customer support • Maintain a pleasant working environment for your team"
Address
Dwarka Sector 10, Delhi-NCR, Delhi - 110001

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