Responsibilities of the candidate include: •1) When you get a call from Surat Service center, you will have to be ready to serve the client. 2) Keep ready all the models required, tester, DMM , screwdriver, PP, Clamp meter, warrenty certificate, Service Visiting Cards, HL in your tool bag. 3) Go to repairing stock center to pick up the material. 4) Make an entry into “Material Transaction Book” by self. 5) Also keep small vaccum machine in case of mocha service. 6) Don’t forget quotation paper of client in case of installation. 7) Reach timely on site. Or if you are going to be late then at least inform your head with reason. 8) As and when you reach the site, ask for warrenty certificate/invoice in case of complain. 9) If you get it then first send a photo of it to your head for registration. 10) If they do have not these things, then ask them to get them from the seller. 11) Clearly tell them you can not serve them until you don’t get the invoice or certi in any emergency. 12) But yes if you get the call to serve him from the senior then serve them even without certi or invoice. 13) Then first clear them about the charges if it is any. And ask them to pay. If they are ready to pay then only you replace or repair the product. 14) And before repairing or replacing, prove to them the real fault of their switches so that they can have a clear idea. 15) If customer ask for service charge receipt, inform to surat service center they will provide you soft copy of it . 16) Never get an angry with any customers. Always be a gentle man. 17) Make humble relation with customer and their family. 18) Call to Surat service center while leaving site for verification. 19) Always give service visiting cards on-site for future communication and also inform them about this. 20) When you complete your visits, again go to the repair stock center to return the material and make an entry into their book by self.

More about this Field Engineer job

Whitelion Systems Pvt Ltd is aggressively hiring for the job profile of Field Engineer at Delhi-NCR in Guru Tegh Bahadur Nagar locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 10,000 INR and can go up to 15,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 09:30 AM to 06:30 PM and will have 6 working days i.e., monday - saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 14-Feb-2022. For more details, download apna app and find Full Time jobs in Delhi-NCR. Through apna, you can find jobs in 74 cities across India. Join NOW!