About Company: DigiLantern is a global leader in Digital solutions and technology services focused on helping our clients achieve digitization of business processes, data driven insights for better ROI and create amazing brand experience in the digital space. We are a team of more talented experts working on the latest technology stack and providing solutions to a wide range of customers. We use our in-depth industry knowledge to understand the business complexities and combine the creative and technical expertise to produce effective solutions . Our fundamental key metrics are built on investigating, understanding, brainstorming, creating and optimizing. We firmly believe in being accountable for the results. Other Details: - Work from Office. Office location is Noida Sector 8 - Day Shift [10:00AM - 6:30PM]. - Alternative Saturdays working Key Account Manager - Healthcare Vertical The profile will be to work directly with our assigned group of customers (portfolio) to grow a customer's revenues as well as ensure renewal of subscriptions. To ensure that the customers are gaining full benefit of the subscribed services as well as to identify opportunities where other required services may meet the needs of the customer. Account management executive should be an expert in all aspects relating to account management, commercial relationship management, identifying up-sell opportunities, record keeping and facilitation of client requests. Responsibilities : - Adheres to all the defined processes including client engagement guidelines. - Stays in regular touch with all customers in the given portfolio to service the account in a holistic manner. - Ensures all customer details are updated regularly in the CRM tool. - Conducts ongoing usage analysis to gauge service effectiveness. - Leverages market data to develop / enhance the current business relationship. - Conducts periodic audits and collect positive feedback for marketing purposes. - Reviews all major deliverable to ensure quality standards and customer expectations are met. - Ensures that customer's goals and expectations are being met. - Responsible for the optimal use of purchased services leading to increased revenue from customer base. - Proactively finds ways to build the client's business and grow accounts. - Identifies up-sell and cross-sell opportunities for current customers to increase company revenue and customer use of the DigiLantern’s services - Other duties as assigned by the top management Requirements : - Bachelor's degree or equivalent required. -Total work experience between 1-5 years - Must possess excellent presentation and analytical skills. - Proficient with Microsoft office and web related terms. – Demonstrated ability to manage multiple priorities, several projects at once and deliver results under pressure. - Excellent communication skills (verbal and written) and a team player approach to effectively interface with all levels and departments on formal, informal, written and verbal basis. - Excellent analytical, problem solving and troubleshooting skills. - Self-motivated with high attention to detail and a desire to operate in a fast based, demanding environment. - Looking for local candidates who have maintained client relationship primarily in the India and US.

More about this Social Media Executive job

Digilantern is aggressively hiring for the job profile of Social Media Executive at Delhi-NCR in NOIDA MOD locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 50,000 INR and can go up to 80,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Diploma degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 27-Jan-2023. For more details, download apna app and find Full Time jobs in Delhi-NCR. Through apna, you can find jobs in 74 cities across India. Join NOW!