Technical Support Manager

Foetron Consulting Services Pvt Ltd
₹20,000 - ₹35,000 per month
2 openings
Full-time
814 people interested in this job
Posted on : 11-Apr-2021
Expires on : 31-Jul-2021
Education
Graduate (Bachelor Degree)
English Level
Good English
Experience
3 - 10 years
Gender
Both
Education
Graduate (Bachelor Degree)
English Level
Good English
Experience
3 - 10 years
Gender
Both
Working days
Monday - Saturday
Timings
9 AM - 6 PM
Job Description
Job Responsibilities: Provide customer-facing product, configuration, and billing support for Microsoft 365 and EMS • Provide real-time client support for faster resolution of tickets • Conduct research on complex cases, validates cases for escalation to Backline and contributes to knowledge management initiatives. • As a knowledge champion, s/he is the focal point for communications, coordination and overall adherence to the Microsoft Office 365 knowledge management program. Desired Skills:   · Prior experience with working with Microsoft, Adobe or Add-on products products · Quick, self-taught learner that can adapt to the needs of a growing company  · Great organizational skills and must have attention to the details  · Capable of speaking out and taking the initiative · Genuine believer of Cloud Computing!  · Good communication skills and problem-solving skills  · Great collaboration skills and understanding of teamwork
Address
Tower B3, Floor 11, Spaze IT Park, Sector 48-49/South City II Gurgaon, Delhi-NCR, Delhi - 110001

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