Telecaller

Position: Telecaller (Fresher / Experienced)

Company: Ebslon Infotech Pvt. Ltd.

Location: Delhi (On-site)

Job Type: Full-Time

About Ebslon Infotech Pvt. Ltd.

Ebslon Infotech Pvt. Ltd. is a fast-growing IT solutions company, delivering innovative services in Website Development, Mobile Apps, ERP & CRM Systems, and E-commerce Solutions. Since 2016, we have been empowering businesses with technology-driven solutions across India and abroad.

We are looking for a Client Interaction & Appointment Coordinator to be the first point of contact for prospective clients, ensuring smooth communication, requirement capturing, and meeting scheduling with our technical team.

Roles & Responsibilities

1.Handle incoming client inquiries related to website development, ERP, mobile apps, and other IT solutions.

2.Make outbound calls to potential leads for follow-ups, reminders, and client engagement.

3.Understand client requirements at a basic level and document them clearly for the sales/technical team.

4.Schedule client meetings/demos with the appropriate internal team members.

5.Maintain and update client information, call notes, and follow-ups in CRM/Excel/Google Sheets.

6.Ensure regular communication and follow-ups with prospects until meetings are successfully conducted.

7.Build a professional and positive first impression of Ebslon Infotech with every client interaction.

Skills & Qualifications

1.Excellent communication skills in English & Hindi (written and spoken).

2.Confidence in handling phone conversations and client follow-ups.

3.Ability to grasp basic IT concepts (websites, apps, ERP, digital services).

4.Strong listening, documentation, and coordination skills.

5.Organized and proactive with good time management.

6.Familiarity with MS Office, Google Workspace, or CRM tools.

How to Apply

Please fill this form erp.ebslon.com/apply or contact on this no. 8448989589