Sales Co-ordinator
Tomson Electronics
Sales Co-ordinator
Tomson Electronics
Ernakulam
₹13,000 - ₹17,000 monthly
Fixed
₹13000 - ₹17000
Earning Potential
₹17,000
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
67 applicants
Benefits include: Flexible Working Hours
Job Description
Working Hours: 10:00 am to 7:00 pm
Key Responsibilities:
- Serve as the first point of contact for customer inquiries via phone, email, and chat
- Resolve customer issues efficiently and professionally, ensuring high satisfaction
- Maintain detailed records of customer interactions and feedback
- Collaborate with internal teams to improve products, services, and customer experience
- Identify opportunities to upsell or cross-sell based on customer needs
- Monitor and report on customer satisfaction metrics (follow up on 1-star reviews)
- Basic knowledge of EXCEL (or any spreadsheets)
- Reporting in docs (or Word)
- Microsoft Office
Job role
Work location
Tomson Electronics - Electronic Component Store Online in India, Wholesale Electronics Online, Electronic Parts Supplier, Manikkiri Cross Rd, near Mahatma Gandhi Road, Pallimukku, Ernakulam, Kerala, India
Department
Sales & BD
Role / Category
Sales Support & Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
B2B Sales, B2C sales, Distributor
English level
Basic English
Gender
Any gender
About company
Name
Tomson Electronics
Address
Tomson Electronics - Electronic Component Store Online in India, Wholesale Electronics Online, Electronic Parts Supplier, Manikkiri Cross Rd, near Mahatma Gandhi Road, Pallimukku, Ernakulam, Kerala, India
Job posted by Tomson Electronics
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