Merchandiser - Exports

Objective:

To coordinate with international buyers, manage sampling, costing, and production timelines, and ensure export orders meet quality, price, and delivery expectations while representing Dyuende’s values of craftsmanship and sustainability.

Key Responsibilities:

•⁠ ⁠Handle all communication with international buyers from sample approval to shipment.

•⁠ ⁠Develop new product samples based on buyer mood boards, materials, and price points.

•⁠ ⁠Prepare and maintain costing sheets, ensuring competitiveness and profit margin.

•⁠ ⁠Coordinate with production, quality, and logistics teams to meet deadlines.

•⁠ ⁠Maintain T&A (Time and Action) calendar and track each stage of order execution.

•⁠ ⁠Manage inspection reports, QC comments, and ensure corrective actions.

•⁠ ⁠Prepare export documentation, coordinate with CHA/logistics for dispatch.

•⁠ ⁠Research market trends and new materials to propose innovations to buyers.

•⁠ ⁠Maintain long-term business relationships and buyer trust.

Qualifications:

•⁠ ⁠Graduate in Fashion, Textile, or Export Merchandising.

•⁠ ⁠3–5 years of experience in export merchandising (preferably in handicraft/home décor/fashion accessories).

•⁠ ⁠Excellent communication in English — both written and verbal.

•⁠ ⁠Strong coordination, Excel & documentation skills.

•⁠ ⁠Detail-oriented, organised, and solution-driven.