Key Responsibilities:

• Monitor and analyze website performance, including order processing, inventory management, and delivery operations.
• Identify and resolve operational issues to ensure smooth e-commerce functionality.
• Collect and analyze sales, customer, and operational data to provide actionable insights and support decision-making.
• Collaborate with marketing, product, and logistics teams to improve customer experience and drive sales.
• Track and report on key performance indicators (KPIs), such as conversion rates, cart abandonment rates, and fulfillment metrics.
• Optimize operational workflows to improve efficiency and reduce costs.
• Stay updated on e-commerce trends and tools to recommend improvements and new solutions.
• Support the implementation of technology or software enhancements for e-commerce operations.