Customer Support Executive

2Coms Consulting Pvt Ltd.

Gurgaon/Gurugram

₹25,000 - ₹40,000 monthly

Fixed

25000 - ₹40000

Earning Potential

40,000

Work from Office

Full Time

Min. 6 months

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

HR responded to 100% candidates in last 15 days

200+ applicants

Job Description

Hiring for the Chat process in leading telecom MNC @Gurgoan !!!



About Client:

Its a multinational telecommunications holding company headquartered in London. It is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.


We can arrange your telephonic interview.

We would love to connect with you.


Job Title: Customer Support Advisor - Chat (Non voice)

Work from Office

Candidate should have minimum 1 Year experience in Customer Service, Preferred Chat Process


Requirements

Candidate should have,


1.Good Communication skills


2. Handling customer through Email & chat which involves working in different time zones.


3.Take Email & chat from Global clients and initiate the right response to them, positively and professionally.


4.Flexible to work in shifts.


5.Excellent English - both verbal and written communication skills.


6.Knowledge of customer service principles and practices.


7.Good technical knowledge.


Qualification: Any UG / Graduate/ Post Graduate


Experience: Minimum 6 months upto 6 Years in Customer Service, Prefared Chat Process


Shift: Rotational


Week Off: 2 days rotational week off


Benefits

Both Side CAB

Chance to working with captive unit.

Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.


Job role

Work location

Gurugram, Haryana, India

Department

Customer Support

Role / Category

Customer Support - Non Voice

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

Graduate

Past role/category experience

Customer Support - Non Voice, Customer Support - Non Voice / Chat

English level

Good (Intermediate / Advanced) English

Gender

Any gender

Interview details

Interview mode

Online/Telephonic

About company

Name

2Coms Consulting Pvt Ltd.

Address

Gurugram, Haryana, India

Job posted by 2Coms Consulting Pvt Ltd.

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