Back Office Executive

A back office executive job description includes managing administrative tasks, data entry, and maintaining records to support overall company operations and efficiency. Key responsibilities involve data and document management, customer support, assisting with financial processes like billing, and coordinating between departments to ensure smooth workflow. The role requires strong organizational skills, computer proficiency (especially with Microsoft Office), and effective communication to handle various behind-the-scenes activities. 

Core responsibilities

• Data and document management: Entering data accurately, maintaining and organizing records (financial, customer, etc.), and preparing reports.
• Administrative support: Answering phones, managing emails and calendars, scheduling appointments, and handling general office tasks.
• Customer support: Handling customer inquiries, resolving complaints, and providing information as needed.