Process Coordinator

Role Overview:

The Process Coordinator at Nahar Organics acts as a central operational link between management and all departments. This role ensures that management directives are executed efficiently, orders and payments move without delay, and departmental coordination remains smooth. The position requires excellent organizational skills, strong follow-up ability, and effective communication with teams at all levels.

Key Responsibilities:

1. Coordination of Management-Assigned Tasks

Serve as the primary point of execution for tasks and instructions passed directly by the management.

Take timely follow-ups with responsible teams to ensure completion of assigned tasks.

2. Order Tracking & Dispatch Follow-ups

Manage and update order trackers daily.

Follow up with all relevant departments (production, packaging, logistics, etc.) to ensure timely order preparation and dispatch.

Push teams to reduce delays and maintain smooth delivery schedules.

3. Payment Tracking & Collection Follow-ups

Maintain payment trackers and ensure they are updated accurately.

Coordinate with the sales and accounts executives regarding pending payments.

Follow up regularly to reduce delays in buyer payments and maintain healthy cash flow.

4. Reporting to Management

Report directly to management on all assigned tasks, order status updates, payment progress, and departmental follow-ups.

Escalate urgent issues or bottlenecks immediately for decision-making.

5. Conducting Morning Meetings

Lead daily morning meetings with managers from different departments.

Facilitate discussion on the day’s plan, pending tasks, and important updates.

Document key action points and ensure follow-up during the day.

6. Task Monitoring & Timeliness

Monitor ongoing processes and ensure that all tasks are being completed within expected timelines.

Identify delays or issues and coordinate with teams for immediate resolution.

7. Oversight of Departmental Coordinators

Supervise departmental coordinators and ensure they maintain their trackers accurately.

Guide them in improving documentation, follow-ups, and reporting practices.

Skills & Qualifications:

Strong follow-up and coordination abilities.

Excellent communication and interpersonal skills.

Ability to multitask and work under time-sensitive environments.

Good command over documentation, tracking tools, and MS Office.

Problem-solving mindset and attention to detail.