Customer Care Executive

Professional IT Sols Pvt. Ltd.

City Centre Extension, Gwalior

₹10,000 - ₹25,000 monthly

Fixed

10000 - ₹25000

Earning Potential

25,000

Work from Office

Full Time

Night Shift

Freshers can apply

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job Highlights

35 applicants

Job Description

We are hiring 20 Executive for our US based clients for the Customer Service profiles. We are looking for experienced, mature and dependable resources with exposure to American culture and ethics. This is a long-term opportunity with a lot of learning and excellent compensation with vertical growth opportunities. Success in the position provides great visibility in the organisation and will lead the path for upward and onward career growth. If you are already an executive and want a challenge, with a desire to grow into a senior role, apply now! Roles and Responsibilities: Resolving customer queries over phone/ chat / emails. Providing back-office support to the offshore teams. Opening tickets for concerned stakeholders. Desired Candidate Profile: Must have worked in an International BPO/BPM with an American Client. Should be able to Speak fluently in English and can understand American accent. Should be comfortable working on MS Excel and other office software. Should be able to take ownership of tasks assigned and can adhere to Systems and processes. Should have an analytical mind and can understand the task with minimal help and KT. Should have Good interpersonal skills, including the ability to deal with people from a wide range of backgrounds, ages and temperament. Should be a self-starter and a Team player. We offer great benefit packages including Bonuses and health insurance contribution, 5 days working week, 22 Paid Holidays, Ongoing Training & Development, and an excellent company culture. We are waiting for energetic and courageous individuals to be a part of our family, Note: Free shared accommodation for 3 months is available for outstation candidates. Role - Non - Tech Support - Voice / Blended Industry Type - BPO / Call Centre Functional Area - Customer Success, Service & Operations Employment Type - Full Time, Permanent, Night Shift Role Category - Voice / Blended, Not Work From Home Job Type: Full-time Salary: ₹125,000.00 - ₹300,000.00 per year Schedule: Night shift Rotational shift US shift

More about this Customer Care Executive job

Professional IT Sols Pvt. Ltd. is aggressively hiring for the job profile of Customer Care Executive at Gwalior in City Centre Extension locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 10,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Gwalior to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Only Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Gwalior at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 24-May-2022. For more details, download apna app and find Night Shift jobs in Gwalior. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Freshers can apply

Education

Graduate

English Level

Good (Intermediate / Advanced) English

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Support - BPO / Voice / Blended

Shift

Night Shift

Interview & address details

Work Location

87, Kailash Vihar Main Road, City Center, Gwalior, Madhya Pradesh, India City Centre Extension, Gwalior

Interview mode

Online/Telephonic

Job posted by Professional IT Sols Pvt. Ltd.

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