Customer Service Executive

Five Splash Infotech Pvt. Ltd

Gokul, Hubli-Dharwad Region

₹10,000 - ₹15,000 monthly*

Fixed

10000 - ₹12000

Average Incentives*

3,000

Earning Potential

15,000

You can earn more incentive if you perform well

Work from Office

Part Time

Full Time

Night Shift

Any experience

No English Required

Job Details

Interview Details

Job highlights

Urgently hiring

1 applicants

Benefits include: Overtime Pay, Flexible Working Hours

Job Description

  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.

Job role

Work location

Plot No-2 2nd & 3rd Floor, Akshay Corner, Chabbi, Gokul Rd, Hubballi, Karnataka 580030 Gokul, Hubli

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time & Part Time

Shift

Night Shift

Job requirements

Experience

Any experience

Education

10th or Below 10th

English level

No English Required

Age limit

18 - 35 years

Gender

Any gender

Interview details

Interview mode

Online/Telephonic

About company

Name

Five Splash Infotech Pvt. Ltd

Address

Plot No-2 2nd & 3rd Floor, Akshay Corner, Chabbi, Gokul Rd, Hubballi, Karnataka 580030 Gokul, Hubli

Job posted by Five Splash Infotech Pvt. Ltd

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