Customer Support Representative
Five Splash Infotech Pvt. Ltd
Customer Support Representative
Five Splash Infotech Pvt. Ltd
Akshay Colony, Hubli-Dharwad Region
₹11,000 - ₹14,000 monthly*
Fixed
₹11000 - ₹13000
Average Incentives*
₹1,000
Earning Potential
₹14,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
HR responded to 84% candidates in last 9 days
25 applicants
Benefits include: Flexible Working Hours
Job Description
Responsibilities:
- Handle customer inquiries regarding orders, payments, and delivery issues.
- Resolve complaints and troubleshoot problems related to food orders, delays, or service.
- Coordinate with delivery drivers and restaurants to ensure smooth operations.
- Update customers on order status and provide quick solutions to any issues.
- Keep detailed records of interactions and follow up on unresolved issues.
- Work collaboratively with other team members to ensure a seamless customer experience.
Benefits:
- Extra shift allowance for night Shift.
- Opportunities for career growth within the company.
- A supportive and friendly work environment.
- Comprehensive special training will be provided to ensure you have all the skills and knowledge needed to succeed in the role.
Requirements:
- Strong communication skills in (English, Hindi, Kannada,)
- Ability to work in a 24x7 rotational shift environment, including nights, weekends, and public holidays.
- Customer-first attitude with the ability to handle fast-paced situations.
- Basic computer skills and familiarity with customer service software.
Job role
Work location
Plot No-2 2nd & 3rd Floor, Akshay Corner, Chabbi, Gokul Rd, Hubballi, Karnataka 580030 Akshay Colony, Hubli-Dharwad Region
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time & Part Time
Shift
Night Shift
Job requirements
Experience
Any experience
Education
Graduate
English level
Good (Intermediate / Advanced) English
Degree/ Specialisation
Any B.A, Any Bachelor (Atleast one)
Age limit
18 - 29 years
Gender
Any gender
About company
Name
Five Splash Infotech Pvt. Ltd
Address
Plot No-2 2nd & 3rd Floor, Akshay Corner, Chabbi, Gokul Rd, Hubballi, Karnataka 580030 Akshay Colony, Hubli-Dharwad Region
Job posted by Five Splash Infotech Pvt. Ltd
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