Customer Support Representative

Five Splash Infotech Pvt. Ltd

Akshay Colony, Hubli-Dharwad Region

₹11,000 - ₹14,000 monthly*

Fixed

11000 - ₹13000

Average Incentives*

1,000

Earning Potential

14,000

You can earn more incentive if you perform well

Work from Office

Part Time

Full Time

Night Shift

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

HR responded to 84% candidates in last 9 days

25 applicants

Benefits include: Flexible Working Hours

Job Description

Responsibilities:


  1. Handle customer inquiries regarding orders, payments, and delivery issues.
  2. Resolve complaints and troubleshoot problems related to food orders, delays, or service.
  3. Coordinate with delivery drivers and restaurants to ensure smooth operations.
  4. Update customers on order status and provide quick solutions to any issues.
  5. Keep detailed records of interactions and follow up on unresolved issues.
  6. Work collaboratively with other team members to ensure a seamless customer experience.


Benefits:

  1. Extra shift allowance for night Shift.
  2. Opportunities for career growth within the company.
  3. A supportive and friendly work environment.
  4. Comprehensive special training will be provided to ensure you have all the skills and knowledge needed to succeed in the role.


Requirements:


  1. Strong communication skills in (English, Hindi, Kannada,)
  2. Ability to work in a 24x7 rotational shift environment, including nights, weekends, and public holidays.
  3. Customer-first attitude with the ability to handle fast-paced situations.
  4. Basic computer skills and familiarity with customer service software.

Job role

Work location

Plot No-2 2nd & 3rd Floor, Akshay Corner, Chabbi, Gokul Rd, Hubballi, Karnataka 580030 Akshay Colony, Hubli-Dharwad Region

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time & Part Time

Shift

Night Shift

Job requirements

Experience

Any experience

Education

Graduate

English level

Good (Intermediate / Advanced) English

Degree/ Specialisation

Any B.A, Any Bachelor (Atleast one)

Age limit

18 - 29 years

Gender

Any gender

About company

Name

Five Splash Infotech Pvt. Ltd

Address

Plot No-2 2nd & 3rd Floor, Akshay Corner, Chabbi, Gokul Rd, Hubballi, Karnataka 580030 Akshay Colony, Hubli-Dharwad Region

Job posted by Five Splash Infotech Pvt. Ltd

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