BPO Telecaller

Maruti Suzuki Acer Motors

Secunderabad, Hyderabad Region

₹18,000 - ₹21,000 monthly

Fixed

₹18000 - ₹21000

Earning Potential

₹21,000

Work from Office

Full Time

Min. 3 years

Basic English

Job Details

Interview Details

Job highlights

Fast HR reply

49 applicants

Benefits include: PF, Mobile Allowance, Health Insurance

Job Description

Making Outbound Calls: Place calls to customers to remind them of upcoming or overdue car service appointments.
Appointment Scheduling: Assist customers in scheduling service appointments based on their availability and the service requirements.
Customer Assistance: Provide information regarding service offerings, pricing, and any ongoing promotions or discounts.
Database Management: Maintain accurate records of customer interactions, appointments scheduled, and any special requests or notes.
Follow-up Calls: Conduct follow-up calls to ensure customer satisfaction after their service appointments.
Problem Resolution: Address any customer concerns or issues regarding service appointments, ensuring prompt resolution.

Job role