BPO Telecaller

Maruti Suzike Acer Motors

Secunderabad, Hyderabad Region

₹18,000 - ₹21,000 monthly

Fixed

18000 - ₹21000

Earning Potential

21,000

Work from Office

Full Time

Min. 3 years

Basic English

Job Details

Interview Details

Job highlights

Fast HR reply

HR responded to 82% candidates in last 1 days

49 applicants

Benefits include: PF, Mobile Allowance, Health Insurance

Job Description

  1. Making Outbound Calls: Place calls to customers to remind them of upcoming or overdue car service appointments.
  2. Appointment Scheduling: Assist customers in scheduling service appointments based on their availability and the service requirements.
  3. Customer Assistance: Provide information regarding service offerings, pricing, and any ongoing promotions or discounts.
  4. Database Management: Maintain accurate records of customer interactions, appointments scheduled, and any special requests or notes.
  5. Follow-up Calls: Conduct follow-up calls to ensure customer satisfaction after their service appointments.
  6. Problem Resolution: Address any customer concerns or issues regarding service appointments, ensuring prompt resolution.

Job role

Work location

A-1, Moti Valley, beside Sbi, Tirumalagiri, Secunderabad, Telangana 500015 A. S. Rao Nagar, Hyderabad

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 3 years

Education

12th Pass

Past role/category experience

Telesales, Customer Support - BPO / Voice / Blended

Skills

Lead Generation, Insurance sales, Servicing, Credit-card Sales, Sales pitching

English level

Basic English

Regional language

Fluent in speaking Telugu

Age limit

20 - 28 years

Gender

Female

Interview details

Interview mode

In person

Interview address

A-1, Moti Valley, beside Sbi, Tirumalagiri, Secunderabad, Telangana 500015

About company

Name

Maruti Suzike Acer Motors

Address

A-1, Moti Valley, beside Sbi, Tirumalagiri, Secunderabad, Telangana 500015 A. S. Rao Nagar, Hyderabad

Job posted by Maruti Suzike Acer Motors

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