BPO Telecaller
Maruti Suzuki Acer Motors
BPO Telecaller
Maruti Suzuki Acer Motors
Secunderabad, Hyderabad Region
₹18,000 - ₹21,000 monthly
Fixed
₹18000 - ₹21000
Earning Potential
₹21,000
Job Details
Interview Details
Job highlights
Fast HR reply
49 applicants
Benefits include: PF, Mobile Allowance, Health Insurance
Job Description
- Making Outbound Calls: Place calls to customers to remind them of upcoming or overdue car service appointments.
- Appointment Scheduling: Assist customers in scheduling service appointments based on their availability and the service requirements.
- Customer Assistance: Provide information regarding service offerings, pricing, and any ongoing promotions or discounts.
- Database Management: Maintain accurate records of customer interactions, appointments scheduled, and any special requests or notes.
- Follow-up Calls: Conduct follow-up calls to ensure customer satisfaction after their service appointments.
- Problem Resolution: Address any customer concerns or issues regarding service appointments, ensuring prompt resolution.
Job role
Work location
A-1, Moti Valley, beside Sbi, Tirumalagiri, Secunderabad, Telangana 500015 Secunderabad, Hyderabad Region
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 3 years
Education
12th Pass
Past role/category experience
Customer Support - BPO / Voice / Blended, Telesales
Skills
Lead Generation, Insurance sales, Servicing, Credit-card Sales, Sales pitching
English level
Basic English
Regional language
Fluent in speaking Telugu
Age limit
20 - 28 years
Gender
Female
About company
Name
Maruti Suzuki Acer Motors
Address
A-1, Moti Valley, beside Sbi, Tirumalagiri, Secunderabad, Telangana 500015 Secunderabad, Hyderabad Region
Job posted by Maruti Suzuki Acer Motors
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