Retail Store Manager

Job Description:

· Developing store strategies to raise customers' pool, expand store traffic and optimize profitability

· Meeting sales goals by training, motivating, mentoring and providing feedback to store staff.

· Ensuring high levels of customer’s satisfaction through excellent service.

· Responsible for the smooth and effective functioning of the store.

· One of the major responsibilities of the store manager is to make the customers feel safe and  comfortable in  the store. It is his key responsibility to make sure that the customer leaves the store with a pleasant smile.

· Follow trust processes and guidelines for store operating procedures

· The store manager is responsible for managing the assets of the store. The security and safety of the store is his responsibility.

· The store manager must ensure that sufficient inventory is available at the store to avoid being - out of stock

Skills

· Excellent communication skills : Telugu, English and Hindi, both verbal and written in addition to strong interpersonal skills.

· Ability to manoeuvre around the sales floor, stockroom and office

Financial

· Ability to operate cash register and office computer and other equipment (Asset Management , Company belongings and etc)

·  The store manager must make sure his store is meeting the targets and earning profits

·   Inventory management

·   is responsible for planning, managing profit and loss, handling cash at the store as well as collating daily sales as well as other necessary reports

Store Upkeep

· ensure the store is kept clean

· ensure shelves and racks are properly stocked and products do not fall off the shelves.

· ensure mannequins are kept at the right place to attract the customers into the store and rotated frequently.

· ensure the merchandise should be according to the season as well as the latest trends.

· ensure the store is well lit, ventilated and offers a positive ambience to the customers.

· ensure the signage displaying the name and logo of the store is installed at the right place and viewable to all