Call Quality Analyst

NIIT

Work from home

₹15,000 - ₹21,000 monthly

Fixed

15000 - ₹21000

Earning Potential

21,000

Full Time

Night Shift

Freshers can apply

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

200+ applicants

Job Description

Dear Candidate, R1RCM is hiring freshers & experience candidates for International Voice Process in association with NIIT Ltd, for the position of- *Analyst* (Ops. Dept). An excellent learning environment with great growth opportunities. Job location – NCR / Bangalore / Hyderabad Desired Candidate Profile:- 1. Must be a graduate from any stream (Pursuing graduation/ final year students are not eligible) 2. Good Comm. skills- English (Verbal+ Written) & analytical skills 3. Ready to work as per US Shift timings (24*5) 4. All graduates are eligible except BTech/B.E, B.Pharma and B.Sc (Biotech). 5. Undergraduates must have at least 12 months of experience in BPO/KPO. 6. Fresher Graduates can also apply. 7. More than 3 years of career gap is not eligible. Roles and Responsibilities:- • Follow up with the payer to check on claim status • Identify denial reason and work on resolution. • Save claim from getting written off by timely following up • Should have sound knowledge of working on Billing scrubbers and making edits • Work on Contractual adjustments & write off projects. • Should have good Cash collected/Resolution Rate • Should have calling skills, probing skills, and denials Why Should You Apply? :- • Excellent growth opportunities • One side transport during WFO • Fixed off Saturday and Sunday • 5 Days working Perks and Benefits:- Fresher - 2.30 LPA (INR 15000 in hand) (Step- up programme - salary will be revised to 2.80 LPA post 7 months *) Experienced - up to 3 LPA (up to INR 21,000 in hand) Other benefits:- • Health insurance • Free meal at the campus- Lunch or Dinner • Work from home (temporarily due to COVID-19) • One side transport for NCR / Bangalore / Hyderabad (Transport as per company policy) • Desktop is provided by the company during current WFH mode WFH Requirement:- Candidates should be staying in NCR / Bangalore / Hyderabad at the time of interview and post onboarding as well

More about this Call Quality Analyst job

NIIT is aggressively hiring for the job profile of Call Quality Analyst at Hyderabad in Hyderabad locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 15,000 INR and can go up to 21,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. Yes, it’s a work from home job and can be done online. You can explore and apply for other work from home jobs in Hyderabad at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 11-Jun-2022. For more details, download apna app and find Night Shift jobs in Hyderabad. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Freshers can apply

Education

12th Pass

English Level

Good (Intermediate / Advanced) English

Skills

Telesales/Telemarketing, Telecalling - Customer Service, Basics of Sales

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Support - Operations

Shift

Night Shift

Interview & address details

Company Address

Interview mode

Online/Telephonic

Job posted by NIIT

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